Grievance Procedure

Parents and teachers together educate children in the way of the Lord. Only when parents and teachers work in harmony and cooperation is maximum benefit to the children obtained. When the goals of education in the home and in the school complement each other can the objectives of Christian nurture be achieved.

However, there are times when parents and teachers do not agree with each other. Some tension usually exists between the many homes and the school since the school cannot live up to the many different (sometimes conflicting) expectations of the homes. Disagreements cannot always be avoided but they should be dealt with in a Christian manner of love, acceptance and “seeking the others’ welfare.” To achieve this result, the following are suggested ‘good practices’ for parents to follow, should you disagree with what goes on at school:

  1. Be sure to listen to both sides of the story. Don’t jump to hasty conclusions or follow with impetuous actions.
  2. Be sure of the facts, procedures or sequence of events. Then speak to the appropriate people involved. Do not involve the Christian community in your personal grievance. Spreading an idea, opinion or what you feel is an injustice with those not involved is not building up the community.
  3. Use the appropriate channels to discuss a concern or grievance:
    a) Speak first to the teacher involved. find out the truth about the situation and then discuss your feelings about it.
    b) If you are not satisfied with the results of your discussion with the teacher, then involve the principal in the issue.
    c) If you are not satisfied with the results of your meeting with the principal, request a meeting with the Program Committee to deal with the situation.
    d) Should the Program Committee fail to reconcile and heal the situation, a presentation should be made to the Board. The Board’s decision will be final in most situations.
    e) Only in cases of major differences in the practice of Christian Education should a special membership meeting be called; the conditions for such a meeting are outlined in the Constitution.

It is hoped that the situation is resolved long before reaching part {e}. Issues that involve so many people and a public meeting to resolve them leave a lot of scars. These scars may well take many years to heal and tend to impede the work of God’s Spirit in our Christian school.